If you're a physician, your practice is probably much like most every other medical practice in North America - it's busy. In truth, "busy" may be a huge understatement in many situations, especially without EMR software. Consider that everyday (except weekends for lucky practices), a medical practitioner may see high numbers of patients, and with each patient there are diagnoses, X-rays, blood tests and prescriptions that must be made. It's enough to drive some doctors insane.
Despite the major advances in healthcare and medicine overall, it's an odd paradox that physicians themselves have been such late installers of EMR and practice management software. Many physicians still work with paper medical records, record treatments and bills on paper or with rudimentary UNIX systems, when they could be benefiting from the major efficiency advantages of today's GUI-oriented EMR systems. Recent Federal Government stimulus funds have been focused on providing EMR software to medical practitioners, and the better awareness has led to a stronger installed base. The intelligent doctor knows that all systems are not equal however, and needs to recognize these key EMR points:
Automating Your Practice - The best of breed EMR software technologies not only help the physician to accomplish their duties, but to build efficiencies for their entire practice, from billing to patient appointments. Mail-merge and billing templates have made typing out appointment letters and billing statements a distant memory. This is just one example, but it is crucial to know that when you have an EMR system installed, the benefits are often only limited by imagination. A best of breed EMR vendor will build-in add-ins for physicians, in effort to customize automation specifically to the practice.
Billing And Accounting Integration - By installing your EMR software in combination with a fully featured practice management software system, you also can use business management features that keep you informed of your practice's bottom line. Creating reports that outline and detail not only the demographics of your patients, but their missed payments, enable physicians to get a clear view of cash flows and where non-payments are occurring. Being able to view the general financial condition of your practice with the click of a mouse is a benefit to any physician or medical office manager.
Customize Or Bust - When you are in the middle of a request for proposal scenario, a simple way to cut vendors from your shortlist is to request features you might like. Then, any company that says, "no, not possible", can be tossed from the list. The truth is, we're talking software, a product that is a major investment for any practice. Developers should be excited about your business, and custom features are their way of demonstrating this. So if you meet up with a vendor that is ready to stonewall feature or customization requests, move on fast - your system needs to be for your practice, not someone else's.
Ask any doctor, and he'll tell you that operating a practice in today's healthcare environment isn't going to get any easier any time soon. But, being competitive becomes very necessary as patients get older and start to be more selective with their medical expenses. Electronic medical records software offers that ability to compete, and hone your practice to ensure its health in the new decade. Essentially, an EMR system is a critical fact of life
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